Privacy Policy

This Privacy Policy explains how Levata, a brand of Unknwn Global Pvt Ltd, collects, uses, discloses, and safeguards information when you visit levatahq.com (the “Site”) or otherwise engage with Levata’s services. By using the Site, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use the Site.

1. Information Collected

Levata collects the following categories of information:

• Information you provide directly: name, email address, company name, phone number, project details, and any files or documents uploaded when submitting the contact form, requesting a strategy call, or otherwise communicating with Levata.
• Booking information:when a call is scheduled, Levata’s scheduling provider collects and processes information such as name, email, and selected time slot.
• Automatically collected information: IP address, browser type, device information, pages visited, and general usage data, collected through standard web technologies.
• Anti-spam verification data: when the contact form is submitted, an automated verification check analyses the interaction with the Site to help distinguish legitimate submissions from spam or abuse.

2. How Information Is Used

Levata uses the information collected to:

• Respond to enquiries, project briefs, and requests for strategy calls;
• Deliver, operate, and improve its services and the Site;
• Communicate about a project, its services, or an account;
• Detect, prevent, and address spam, fraud, or security issues; and
• Comply with applicable legal obligations.

Levata works with a small number of trusted service providers (such as email delivery, scheduling, and spam-prevention providers) who process information strictly on Levata’s behalf to help operate the Site and respond to enquiries. Levata does not sell personal information to third parties.

3. Data Retention

Personal information is retained for as long as necessary to fulfil the purposes described in this policy, including to maintain business records, respond to enquiries, and comply with legal obligations. When information is no longer needed, reasonable steps are taken to delete or anonymise it.

4. Data Security

Levata implements reasonable technical and organisational measures designed to protect information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and absolute security cannot be guaranteed.

5. Your Rights

Depending on your location, you may have the right to:

• Request access to the personal information held about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal information;
• Object to or restrict certain processing of your information; and
• Withdraw consent where processing is based on consent.

To exercise any of these rights, contact Levata using the details in Section 8 below.

6. Children’s Privacy

The Site is not directed at children under the age of 16, and Levata does not knowingly collect personal information from children.

7. Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with a revised “Last updated” date. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.

8. Contact